Programme Manager

Permanent employee, Full-time · Ireland, Remote

About you

Who are you?


Are you an experienced Programme Manager with a passion for leading complex global technology projects? Do you excel in client engagement, team leadership, and delivering projects on time and within budget? If you're seeking a challenging Programme Manager role where your leadership, client-facing expertise, and financial management skills are key to success, Openmind is the place for you. We are rapidly expanding and looking for top talent to join our team. If you’re ready to make a significant impact, apply today!


What will you be doing as a Programme Manager?


As a Programme Manager at Openmind Networks, you will lead our portfolio of customer projects, ensuring successful delivery while managing and developing a team of project managers. You will be instrumental in driving company growth by achieving financial targets, building strong client relationships, and ensuring project success across the board.


Key Responsibilities:

  • Lead the delivery of a global portfolio of technology projects, ensuring that all initiatives are completed on time, within budget, and to the highest quality standards.

  • Act as the primary point of contact for our clients, managing expectations and building strong, lasting relationships. Your exceptional client-facing skills will be critical in securing project satisfaction and client retention.

  • Manage, mentor, and develop a team of project managers, fostering a high-performing and collaborative environment that drives successful project outcomes.

  • Oversee the financial performance of all projects, ensuring robust financial planning, forecasting, and budget management. Your role is crucial in maintaining financial discipline while achieving revenue and invoicing targets.

  • Engage with customers continuously, gather feedback, and ensure their needs are met at every stage of the project. Your focus on customer satisfaction will contribute to the long-term success of both the projects and the client relationship.

  • Analyse project outcomes and implement lessons learned to improve processes. Support pre-contract sales activities and contribute to reducing Lead to Cash timelines.


Your profile

Requirements:

  • Minimum of 8 years as a customer-facing Programme Manager in the Telecoms/IT sectors, with at least 3 years in a management role. Proven experience in leading and developing teams while delivering large-scale, complex projects within budget.

  • PMI or PRINCE2 certified, with extensive experience in managing customer relationships in IT/DevOps or Telecommunications.

  • Strong background in financial planning, budget management, and forecasting. Proven track record of delivering projects on time and within financial constraints.

  • Excellent leadership and team management skills, with the ability to motivate and develop high-performing teams.

  • Outstanding communication skills (verbal and written), capable of engaging with both technical teams and executive stakeholders.

  • A proactive and driven individual with a passion for customer success and continuous improvement. Highly organized with the ability to manage multiple priorities in a fast-paced environment.

About us

Openmind is an inclusive and equal opportunities employer. We own our commitment to creating an equitable workplace, where everyone can thrive regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race. We care for each individual, valuing diversity and embracing uniqueness. Join us and be part of a culture where we live these values, master our craft, and evolve together towards a better future.


Openmind Networks is an independent technology company focused on mobile messaging software and services for the telecoms industry. Openmind messaging solutions allow telecoms firms to consolidate their core messaging, protect their network and unlock the potential in business messaging and 5G. Boasting a highly experienced team of engineers, Openmind has consistently led the way in bringing new innovations to the mobile messaging market. 


We are responsible for delivering over 1 billion messages a day with our global customer base which includes some of the world’s largest Mobile Operators, Wholesale Intercarriers, Aggregators and Social Media providers.

Openmind
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